Reviews

Making a Killing: How and Why Corporations Use Armed Force to Do Business

In a story unlikely to endear her to editors of the business pages, journalist Madelaine Drohan tackles the growing corporate use of mercenary armies to protect their business interests. Making a Killing focuses on Africa, ... Read More »

November 11, 2003 | Filed under: History

★ Shake Hands with the Devil: The Failure of Humanity in Rwanda

By Roméo Dallaire

Between April and August 1994, while the international community looked on, 800,000 people were systematically murdered in a small African country. In Shake Hands with the Devil, Canadian Lieutenant General Roméo Dallaire, the former Force ... Read More »

November 11, 2003 | Filed under: Memoir & Biography

Breakfast with the Devil

By L. Wayne Carlson

Breakfast with the Devil is a ballad of conundrums. On one level it’s an unsentimental account of the career of the most-escaped prisoner in modern North American history, the story of a hardscrabble Canadian farm ... Read More »

October 30, 2003 | Filed under: Memoir & Biography

How to Deliver Excellent Customer Service: A Step-by-step Guide for Every Business

By Julie Olley

I used to joke, when I was working full-time on the sales floor, that I had the phrase “the customer is always right” tattooed on the inside of my eyelids so I would be reminded ... Read More »

October 30, 2003 | Filed under: Politics & Current Affairs

A Day in the Life of the National Hockey League

By Frank Brown et al, ed.

On the ice in Montreal that wretched September night, Americans were overthrowing us at our game; up in the stands, borne on posterboard above a fan’s head, waved an executive summary of where we stand, ... Read More »

October 30, 2003 | Filed under: Sports, Health & Self-help

The Velocity of Honey: And More Science of Everyday Life

By Jay Ingram

As the co-host of the award-winning @discovery.ca television show, Jay Ingram’s daily updates on the world of science and nature are a daily mainstay for TV science junkies. On radio, Ingram was the host of ... Read More »

October 30, 2003 | Filed under: Science, Technology & Environment

City of Rains

By Nirmal Dass

The unnamed narrator of Nirmal Dass’s first novel is a Canadian of Punjabi descent who returns to the land of his grandfather, the source of the stories and songs that so enlivened his childhood. Although ... Read More »

October 30, 2003 | Filed under: Fiction: Novels

Made of Clay: Ceramics of British Columbia

By Carol E. Mayer

Historically, the First Nations in British Columbia didn’t explore clay as a material (aside from using baked clay to remove grease from wool during the weaving process). As such, pottery in B.C. belongs largely to ... Read More »

October 30, 2003 | Filed under: Art, Music & Pop Culture

Waltzing the Tango: Confessions of an Out-of-step Boomer

By Gabrielle Bauer

One effect of the success of the Bridget Jones books, besides too many copy-cat efforts, is that author Helen Fielding raised the bar for portrayals of baffled, self-absorbed, youngish women. Bridget, lucky for her, had ... Read More »

October 30, 2003 | Filed under: Memoir & Biography

Dealing with the Customer from Hell: A Survival Guide

By Shaun Belding

I used to joke, when I was working full-time on the sales floor, that I had the phrase “the customer is always right” tattooed on the inside of my eyelids so I would be reminded ... Read More »

October 30, 2003 | Filed under: Politics & Current Affairs

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