Customer Relationship Management: A Strategic Imperative in the World of E-business

I used to joke, when I was working full-time on the sales floor, that I had the phrase “the customer is always right” tattooed on the inside of my eyelids so I would be reminded ... Read More »

October 30, 2003 | Filed under: Politics & Current Affairs

How to Deliver Excellent Customer Service: A Step-by-step Guide for Every Business

By Julie Olley

I used to joke, when I was working full-time on the sales floor, that I had the phrase “the customer is always right” tattooed on the inside of my eyelids so I would be reminded ... Read More »

October 30, 2003 | Filed under: Politics & Current Affairs

Dealing with the Customer from Hell: A Survival Guide

By Shaun Belding

I used to joke, when I was working full-time on the sales floor, that I had the phrase “the customer is always right” tattooed on the inside of my eyelids so I would be reminded ... Read More »

October 30, 2003 | Filed under: Politics & Current Affairs

Leave Me by Dying

By Rosemary Aubert

Prequels – the earlier adventures of a series character – are generally written after the author has exhausted the possibilities of the series or the age or personal circumstances of the featured character precludes further ... Read More »

October 16, 2003 | Filed under: Politics & Current Affairs

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Quill and Quire

Customer Relationship Management: A Strategic Imperative in the World of E-business

How to Deliver Excellent Customer Service: A Step-by-step Guide for Every Business

Dealing with the Customer from Hell: A Survival Guide

Leave Me by Dying

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