The book trade looks to put General’s collapse behind it
Amazon keeps the pressure on
Canadian site adds promotions, selection, says prices will continue to fall
Looking to libraries
CBA Libris Awards 2003
The coolest month
Catherine McKay
M&S reduces staff, plans to trim output
Macfarlane Walter & Ross talks drag into April
Tales from the tube
Publishers turn to TV for inspiration this season
Seven tips for highly effective training
BEC session leader Deborah Snellen on how to get the most out of your staff
Unfinished business
GDS clients still standing, but effects of the collapse linger
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