Editing Canadian English (2nd Edition)

It’s a family legend that my husband married me because I could spell and I knew how to punctuate. With the advent of computer spellchecks, he’s joked occasionally that my usefulness is somewhat diminished these ... Read More »

October 30, 2003 | Filed under: Children and YA Non-fiction, Reference

The Canadian Writer’s Market: The Essential Guide for Freelance Writers (14th Edition)

By Sandra B. Tooze

It has been said that to be a freelance writer in Canada is a good way to starve to death slowly. The Canadian Writer’s Market has long been an effective tool to help freelancers fend ... Read More »

October 30, 2003 | Filed under: Reference

Writing Freelance

By Christine Adamec

Kids today: when it comes to career planning, they can easily acquire accessible, thorough, and inexpensive self-help guides that make the whole prospect of life as a writer halfway enticing. Compare and contrast to the ... Read More »

October 30, 2003 | Filed under: Reference

In the Name of Salomé

By Julia Alvarez

With In the Name of Salomé, Latin American writer Julia Alvarez returns to the same ground she covered with In the Time of the Butterflies. Here, as there, Alvarez fictionalizes a historical story of women ... Read More »

October 30, 2003 | Filed under: Fiction: Novels

The Human Stain

By Philip Roth

It’s the summer of 1998 – that Clinton-Lewinsky summer – and at a small New England college another formerly respected, powerful man faces disgrace. His offence is a classroom remark, taken out of context and ... Read More »

October 30, 2003 | Filed under: Fiction: Novels

Privileged Access

By Jean-Marc Carisse

Jean-Marc Carisse, who’s served as official photographer for three Liberal prime ministers – Trudeau, Turner, and Chrétien – has raided his portfolio for Privileged Access, which also includes text by Mark Bell. But while the ... Read More »

October 30, 2003 | Filed under: Art, Music & Pop Culture

Dealing with the Customer from Hell: A Survival Guide

By Shaun Belding

I used to joke, when I was working full-time on the sales floor, that I had the phrase “the customer is always right” tattooed on the inside of my eyelids so I would be reminded ... Read More »

October 30, 2003 | Filed under: Politics & Current Affairs

How to Deliver Excellent Customer Service: A Step-by-step Guide for Every Business

By Julie Olley

I used to joke, when I was working full-time on the sales floor, that I had the phrase “the customer is always right” tattooed on the inside of my eyelids so I would be reminded ... Read More »

October 30, 2003 | Filed under: Politics & Current Affairs

Customer Relationship Management: A Strategic Imperative in the World of E-business

By Stanley A. Brown

I used to joke, when I was working full-time on the sales floor, that I had the phrase “the customer is always right” tattooed on the inside of my eyelids so I would be reminded ... Read More »

October 30, 2003 | Filed under: Politics & Current Affairs

Kurelek Country: The Art of William Kurelek

By Ramsay Cook

When William Kurelek died in 1977 at the relatively young age of 50, the Canadian artist left behind a vast legacy of paintings, many hanging in major galleries around the world. Born in rural Alberta ... Read More »

October 30, 2003 | Filed under: Art, Music & Pop Culture

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